Branch Operations Manager Job at Taskify, Austin, TX

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  • Taskify
  • Austin, TX

Job Description

We're seeking a Branch Operations Coordinator to join our team in Austin, where you'll play a vital role in supporting daily branch operations, enhancing customer experience, and leading service excellence from the front lines.

What You’ll Do:

  • Accurately process and approve teller transactions with a high level of attention to detail
  • Deliver exceptional customer service and identify opportunities to connect customers with digital banking solutions
  • Support the Branch Manager with daily operational responsibilities, scheduling, and risk management
  • Troubleshoot and resolve customer issues or escalate them appropriately
  • Help motivate and guide team members to meet branch goals
  • Ensure compliance with internal policies and risk controls
  • Contribute to a positive and inclusive team environment

What We’re Looking For:

  • Minimum 2+ years of customer service and issue resolution experience (can include work, military, or education)
  • Strong interpersonal skills and the ability to build customer relationships
  • Comfort educating customers about technology, especially mobile banking
  • Attention to detail with the ability to spot and act on potential risks or fraud
  • Prior cash handling experience preferred
  • Organized, proactive, and comfortable working in a fast-paced environment
  • A team player with a can-do attitude and high integrity

Bonus Points For:

  • Familiarity with retail banking compliance, risk mitigation, or loss prevention
  • Prior leadership or coaching experience
  • Military experience in operations, HR, or transition support

Additional Details:

  • This position does not offer visa sponsorship
  • Must be available to work on Saturdays, as needed

Join a company that supports your growth, rewards your effort, and celebrates your authenticity. If you’re looking for more than just a job — but a place to thrive — we’d love to hear from you.

Apply now and take the next step in your professional journey.

Job Tags

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