Call Center Manager | New Bay Remodeling
Location: Clearwater, FL
Full-Time
About Us:
At New Bay Remodeling , we’re transforming the bath remodeling industry with fresh, stylish, and low-maintenance solutions for homeowners, commercial clients, and accessibility customers. Built on a foundation of craftsmanship and quality, our reputation is backed by decades of delivering exceptional acrylic bath and shower systems — and we’re growing fast.
The Opportunity:
We’re seeking an experienced Call Center Manager to lead and elevate our Call Center team in Clearwater, FL. If you’re a proactive leader with a passion for customer experience and team success, we want to hear from you.
What You’ll Do:
Lead, train, and manage a high-performing team of Call Center Representatives
Oversee daily operations and appointment scheduling for our sales team
Confirm customer appointments and ensure scheduling accuracy
Manage inbound and outbound call flows
Maintain top-tier customer service standards
Monitor and meet performance goals, quotas, and KPIs
Work closely with sales and operations to optimize results
What You Bring:
Prior experience managing a call center or customer service team
Strong communication, coaching, and conflict resolution skills
Comfortable with evening and weekend availability
Tech-savvy with solid computer and CRM skills
Goal-driven mindset with a commitment to excellence
Why Join Us:
Competitive salary with performance-based bonuses
Supportive team culture in a growing company
Opportunities for advancement and professional development
Take the next step in your career and be part of a company that’s redefining the industry.
Apply today and lead a team that makes a difference, one call at a time.
...Position Title:Back of House Manager Salary:$80,000 - $90,000 Other Forms of Compensation: Benefits Become part of Restaurant Associates, the industrys leading provider of dining and event catering for some of the nation's most prestigious museums,...
...competitive pay and a solid benefits package, including health insurance, 30 days of vacation, and a $6,000 annual education bonus. Restaurant Managers range from $63,000 to $80,000. District Managers range from $83,000 to $113,000. Division Managers incomes range...
...field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of knowhow on our side, we always deliver an exceptional customer experience. By players What We Are Looking For: Were...
...Required Skills & Experience 5+ years in data analytics Advanced SQL skills Experience building business strategy... ...Description We are hiring for a Strategy Data Analyst to join one of our financial clients working in Consumer & Small Business Collections & Recovery...
...thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at or on . Web Developer Contract: 6 Months Hybrid: Onsite for meetings, when requested Local Candidates Only Richmond, VA No C2C Candidates...