Case Manager Job at Merge Opportunities, Long Beach, CA

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  • Merge Opportunities
  • Long Beach, CA

Job Description

About Merge Opportunities

Merge is a nonprofit workforce development organization on a mission to help young adults, especially those navigating systemic barriers get the training, support, and job opportunities they need to thrive. We believe in second chances, meaningful mentorship, and the power of employment to change lives.

Position Summary

We’re looking for a motivated and compassionate Career Navigator to join our growing team. In this role, you’ll be a trusted guide for young adults on their journey to employment supporting them with goal setting, job readiness, training referrals, and long-term placement. The right candidate is organized, people-centered, and committed to helping others succeed.

Key Responsibilities

  • Provide one-on-one coaching, career planning, and wraparound support to a caseload of young adults (ages 18–28)
  • Assess candidate needs and readiness, develop individualized employment plans, and track progress toward job placement
  • Connect candidates to job training, certifications, transportation assistance, and supportive services
  • Collaborate with workforce agencies, training providers, and employer partners to facilitate referrals and placements
  • Support resume building, interview prep, and soft skills training in coordination with volunteers
  • Accurately document case notes and candidate activity in Dynamics CRM and ATS
  • Participate in team meetings, community outreach, and program development initiatives
  • Work from the Long Beach office at least one day per week, with flexibility for fieldwork and off-site meetings

Preferred Qualifications

  • Minimum 2 years of experience in case management, career coaching, or workforce development
  • Bilingual (Spanish/English) strongly preferred
  • Knowledge of Dynamics CRM and Applicant Tracking Systems (ATS) a strong plus
  • Excellent communication, relationship-building, and problem-solving skills
  • Experience working with opportunity, reentry populations, or foster young adults preferred
  • Self-starter with a heart for mission-driven work and belief in the power of employment to transform lives

Benefits

  • Hybrid work schedule
  • Paid sick leave and holidays
  • Access to training and professional development
  • Quarterly performance bonus opportunities based on impact and outcomes

Job Tags

Work at office, 1 day per week,

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