Customer Service Representative Job at State of Tennessee, Nashville, TN

eG8xZWo0VkljKzZ6cm5haE5OUTFjMkdaTnc9PQ==
  • State of Tennessee
  • Nashville, TN

Job Description

Job Title: Managed Care Specialist

Location: Nashville TN

Duration: Long Term

Rate: $22/hr. on 1099

Role ID: 64766

Client: TN DOH

Our Client is looking to hire a Managed Care Specialist for a hybrid role.

No duplicate submissions

Our Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office, which varies by position, department, and business need. Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must attend training every day to build proficiency.

No Preplanned PTO will be approved during training weeks.

All candidates MUST be local to middle TN and able to commute to our Client’s office in Nashville, TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max, 37.5 hours per week.

Key Responsibilities

  • Determine individual and family eligibility for our Client’s care programs.
  • Assist in coordinating and communicating schedules to internal/external Clients.
  • Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
  • Timely management of casework, including proper documentation and case resolution.
  • Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
  • Work efficiently / effectively in multiple databases to extract information.
  • Attend workgroup meetings and participate in discussions.
  • Assist leadership team, as necessary.

Requirements and Skills

  • Must have a bachelor’s or associate degree.
  • A background in Paralegal studies is a plus.
  • Work experience in a Legal environment a plus.
  • Customer service or call center experience a plus.
  • Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
  • Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
  • Excellent verbal and written communications skills.
  • Keen attention to detail and adherence to deadlines.
  • Strong time management, note-taking, email organization, and distribution skills.
  • Critical thinking and problem-solving skills.

Other Important Information

  • The position is a hybrid position in downtown Nashville, TN. The contractor will work onsite and remotely based on the team’s schedule.
  • The position is contract for 12 months with an opportunity to be extended.

Job Tags

Contract work, For contractors, Work experience placement, Work at office, Local area, Remote work,

Similar Jobs

A.L.C.

Assistant Designer Job at A.L.C.

Title: Assistant Designer -RTW Woven Team Reports to: Vice President of Design Overview: Position requires strong attention to detail, excellent organizational skills, adaptability to a fast-paced environment, and the flexibility to work autonomously or in...

Morris Moving & Storage

Warehouse Manager Job at Morris Moving & Storage

Join a 125-year-old company that puts their employees first and focuses on culture above all else. The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking...

U.S. Tsubaki Power Transmission, LLC

Large Press Operator (SDKY) - 3rd Shift Job at U.S. Tsubaki Power Transmission, LLC

Description: The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and...

Pride Health

Pharmacy Technician Job at Pride Health

 ...Pride Health is seeking Pharmacy Technician IV to support our clients facility-based in Austin, TX . This is a 13-week contract with potential for extension. Job Responsibilities: To assist the pharmacist in the preparation, perform activities related to... 

BelovED Community & Empowerment Academy Charter Schools

School Nurse Job at BelovED Community & Empowerment Academy Charter Schools

 ...Description CERTIFIED SCHOOL NURSES WITH A NJDOE SCHOOL NURSE CERTIFICATE ONLY PLEASE. Empowerment Academy has three campuses, an Elementary School, Middle School, and High School. We are hiring a School Nurse to serve all of our students. You will be working on a team...