Customer Service Representative Job at Ultimate Staffing, Cheshire, CT

eG8xWmpJUkZldUcxcUg2aFB0azBmMkdiTUE9PQ==
  • Ultimate Staffing
  • Cheshire, CT

Job Description

Job Summary:

The Customer Service Representative is responsible for contacting customers to collect outstanding payments, handling account discrepancies, and negotiating payment solutions.

  • Onsite full time 40 hours
  • Weekly pay - $23 per hour with room for growth
  • Temp to Hire Opportunity
  • Health Insurance Offered

Key Responsibilities:

  • Initiate contact with customers by phone, email, and letters to discuss overdue payments.
  • Professionally and respectfully engage with customers to understand payment delays and work toward a resolution.
  • Negotiate payment plans or settlements with customers who are experiencing financial difficulties.
  • Offer solutions to help customers bring their accounts up to date, including setting up payment plans when applicable.
  • Review customer accounts regularly to assess payment history and determine the most effective collection strategy.
  • Track and follow up on overdue accounts until resolved or escalated.
  • Address customer inquiries or disputes with a focus on resolving issues promptly and professionally.

Qualifications:

  • 1-2 years of experience in collections, customer service, or a related role preferred.
  • Excellent verbal and written communication skills.
  • Strong negotiation and conflict-resolution abilities.
  • Proficiency with Microsoft Office.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Hourly pay, Weekly pay, Full time, Temporary work, Local area,

Similar Jobs

Catholic Memorial High School

High School Principal Job at Catholic Memorial High School

Catholic Memorial High School in Waukesha, WI, has partnered with Partners in Mission in the search for their next Principal. Catholic Memorial High School was founded by the parishioners of St. Joseph Parish in 1949. The school stands as a living memorial to 29 young men... 

KP Cinemas

Cleaner/Janitor Job at KP Cinemas

 ...premium reclining seats. Doors open half an hour before the first movie. Age Restrictions R Rated Movies Anyone under 17 years old must be accompanied by a parent or guardian 21 years old or older throughout the entire movie All Movies Shows after 6pm:... 

ARDAGH GROUP

Overhead Crane Operator 10 Job at ARDAGH GROUP

 ...Role Description: The Briquetter/Overhead Crane position operates the baler and the overhead crane. Operates industrial truck to perform transportation assignments in designated locations according to prescribed method. Identify and transport material to and... 

Apex Foundation Specialists

Outside Sales Consultant Job at Apex Foundation Specialists

 ...some evenings or Saturdays may come up Staying sharp with training and team meetings What were looking for: 3+ years experience...  ...plus bonuses; realistic $85,000 to $150,000 per year Paid training and ongoing coaching Health insurance, PTO, gas... 

Fourth Floor

Graphic Designer - Kids/Baby Job at Fourth Floor

 ...an apparel and accessories company, is looking for a Graphic Designer to join their kids team in New Jersey! Responsibilities Create...  ...ensure quality standards are met. Qualifications Proven experience as a CAD or Graphic Designer within apparel and accessories,...