Customer Support Advisor Job at 24, Jersey City, NJ

dzRaYmpJTkNjT093cUhxbE9ObzBmR0dZTkE9PQ==
  • 24
  • Jersey City, NJ

Job Description

Job Title: Customer Support Advisor – Written Channels

Pay: $25/hour

Location: Jersey City, NJ

Start: Mid-October

End: Mid-January

Schedule: Hybrid, rotating shifts — must be available for all shifts

  • 9:30am–6:30pm (in-office)
  • 1:00pm–10:00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts — no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience through email, chat, text, and social media channels
  • Respond to inquiries quickly and professionally with strong written communication skills
  • Convert client inquiries into sales while meeting/exceeding KPIs
  • Provide tailored product knowledge and styling advice
  • Resolve customer issues efficiently (orders, returns, product info)
  • Accurately log all interactions in CRM and support operational efficiency

Qualifications

  • Exceptional written communication skills with attention to tone, grammar, and detail
  • 2+ years in retail, customer service, sales, or hospitality
  • Proven ability to meet or exceed sales targets through digital channels
  • Experience with CRM systems, Salesforce, or similar tools
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays

Job Tags

Work at office, Remote work, All shifts, Flexible hours, Shift work, Rotating shift, Afternoon shift,

Similar Jobs

Amphenol

Key Account Specialist Job at Amphenol

Job Title: Key Account Specialist Reports to: Customer Service Manager Location: Downers Grove, IL Job Purpose Amphenol Fiber Optic Products is looking for a Key Account Specialist to act as the primary contact for post-sales activities for some of our key...

Blue Signal Search

Regional Perishables Merchandiser Job at Blue Signal Search

 ...to oversee and enhance merchandising strategies across multiple store locations. This role requires hands-on experience in perishable...  ...skills. Ability to work independently and adapt to a fast-paced retail environment. About Blue Signal: Blue Signal is an award-... 

Oplu (formerly Chace People)

Personal Assistant / Nanny (Spanish Speaking) for UHNW Family Job at Oplu (formerly Chace People)

PERSONAL ASSISTANT / NANNY (SPANISH SPEAKING) UHNW FAMILY, BOCA RATON, FLORIDA Location: Boca Raton, Florida, USA Salary: $110,000 $130,000 gross per annum (DOE) + full package + benefits Working Conditions: Full-time | 5 days on / 2 days off rota schedule...

Wegman Partners

Family Law Attorney Job at Wegman Partners

 ...high asset clients in complex family law matters. They need someone to can hit the ground running representing clients in divorce, legal separation, custody, contempt, modifications, and pre and post nuptial agreements. This firm's attorneys have achieved the highest peer... 

Life's Abundance, Inc

Graphic Designer Job at Life's Abundance, Inc

 ...Come Join our Team as a Graphic Designer We're more than just a company we're a community of employee-owners committed to bringing...  ...What Will Make You Successful ~5 years of graphic design experience OR a bachelor's degree in a relevant field with 3 years of experience...