Data Visualization Specialist, Digital Experience Job at Savills North America, Chicago, IL

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  • Savills North America
  • Chicago, IL

Job Description

The Data Visualization Specialist will serve as a core function of the deployment team delivering Savills’ client-facing technology product, Knowledge Cubed. This role supports and enhances a selection of Tableau dashboards uniquely configured for each client.

Working under a Senior Data Visualization Specialist, this role ensures dashboards remain accurate, reliable, and aligned to client needs, while also contributing ideas that improve the product over time. The position blends technical Tableau expertise with operational discipline and client-facing support.

KEY DUTIES & RESPONSIBILITIES

  • Support and enhance assigned Tableau dashboards for client portfolios.
  • Work within dashboards containing advanced Tableau elements such as complex calculations, layered filters, drill-downs, LOD expressions, parameter actions, blended data sources, and performance tuning.
  • Publish, maintain, and monitor dashboards in Tableau Server, including managing extracts, scheduling, user permissions, and performance checks.
  • Connect Tableau dashboards to SQL data sources; assist in troubleshooting and validating data pipelines with data integration teams.
  • Perform updates, refinements, and QA checks to ensure dashboards remain accurate and consistent.
  • Collaborate with data integration teams to maintain stable, optimized data connections.
  • Contribute ideas and enhancements to the Knowledge Cubed product roadmap.
  • Assist with client deployments, upgrades, and troubleshooting under senior specialist guidance.
  • Oversee recurring data refreshes, validation checks, and issue resolution for assigned dashboards.
  • Help manage demo dashboards, presentation materials, and internal archiving for reuse across accounts.
  • Support documentation and workflow consistency for deployment processes.
  • Remain adaptable and effective in a fast-paced environment where client priorities and platform needs evolve.

REQUIREMENTS:

  • Strong proficiency with Tableau Desktop and Tableau Server, including publishing, scheduling, extracts, and permissions.
  • Experience working with SQL data sources and related tools to connect, validate, and troubleshoot data pipelines.
  • Demonstrated ability to work with complex dashboards and layered logic (LOD, parameter actions, blended sources, context filters, performance tuning).
  • Strong collaboration skills, especially with senior specialists and data integration teams.
  • Detail-oriented with ability to perform QA and troubleshoot issues.
  • Innovative mindset with interest in contributing to product improvements.
  • Commercial real estate experience a plus, not required.
  • Bachelor’s degree in Data Science, Computer Science, IT, or related field; Tableau certifications strongly preferred.

Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.

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