Field Service Technician Job at Visions Espresso Service, Seattle, WA

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  • Visions Espresso Service
  • Seattle, WA

Job Description

Company Description

For nearly 40 years, Visions Espresso Service has partnered with cafés, roasters, restaurants, and hospitality businesses across the United States to provide expert guidance, responsive support, and top-tier equipment from leading coffee manufacturers. Based in Seattle, Visions Espresso carries renowned brands such as La Marzocco, Kees van der Westen, Mahlkönig, and Mazzer. Our true strength lies in the relationships we build, supporting each customer with the necessary knowledge, gear, and care to excel in specialty coffee.

Role Description

This is a part to full-time, on-site role for a Field Service Technician based in Seattle, WA. Hours can be flexible, btu will typically revolve around a Monday-Friday Schedule (8am-4pm)

The Field Service Technician will be responsible for installing, maintaining, and repairing espresso machines, grinders, and other coffee equipment.

Daily tasks include:

  • Diagnosing technical issues
  • Provide hands-on support to customers
  • Conduct routine maintenance checks, and ensuring all equipment is functioning optimally
  • Guide customers on equipment operation & preventive maintenance

Benefits include:

  • WA State PSST
  • PTO after 90 days
  • 401(k) plan
  • Company-provided vehicle
  • Health, vision, and dental insurance options

This role begins with a standard 90-day introductory period, during which we’ll provide training, support, and regular check-ins to ensure mutual fit.

Required Skills & Abilities

  • Ability to lift/push/pull 50+ lbs independently
  • Proficiency in reading and following technical manuals
  • Strong initiative; able to work independently and in a team environment
  • Comfortable speaking directly with manufacturer tech support on the phone
  • Excellent time management, punctuality, and professionalism
  • Strong hospitality skills, especially in high-pressure café environments
  • Critical thinking and problem-solving abilities
  • Strict adherence to safety practices (electricity, water, heavy loads)
  • Spatial and situational awareness in busy customer environments

Job Tags

Full time, Part time, Monday to Friday, Flexible hours,

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