Job Description

General Manager – Optimum Building System s

Company Overview

Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we’ve built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we’re preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth.

Position Summary

The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business — including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance.

The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform.

This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity — combining entrepreneurial energy with disciplined business management.

Key Responsibilities

Strategic & Financial Leadership

• Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation.
• Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics.
• Lead the development and execution of annual budgets, forecasts, and operating plans.
• Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities.
• Champion data-driven decision-making, implementing dashboards and metrics to drive accountability.

Commercial and Operational Excellence

• Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability.
• Oversee all major operational functions — including preconstruction, project management, field operations, safety, and finance.
• Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works’ operating standards.
• Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company’s reputation for reliability and craftsmanship.
• Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity.
• Build on Optimum’s excellent reputation by cultivating – in some cases, personally - new GC relationships.
• Drive the acquisition and integration of strategic “tuck-in” acquisitions
• Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability.
• Attract, retain, and mentor high-performing talent across all levels of the organization.
• Collaborate with founders during transition to ensure knowledge continuity and cultural alignment.
• Invest in people development — training, career progression, and cross-functional collaboration.
• Serve as a visible, approachable leader who models humility, integrity, and professionalism.

Cultural Stewardship & Transformation

• Honor and preserve the values and relationships that have defined Optimum’s success for over 35 years.
• Champion cultural continuity while modernizing systems and processes for scalability.
• Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way.
• Engage employees at all levels in the company’s evolution — ensuring they see themselves as contributors to the next chapter of growth.

Partnership & Growth

• Work collaboratively with Wall Works Holdings’ leadership team to share best practices, align on systems, and participate in platform-wide initiatives.
• Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers.
• Evaluate opportunities for growth — including new services, geographies, and strategic partnerships.
• Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people.

Qualifications

• 15+ years of progressive leadership experience within construction, specialty contracting, or related trades.
• Proven success in P&L ownership, strategic planning, and operational leadership.
• Strong understanding of commercial construction operations, including estimating, field management, and financial controls.
• Demonstrated experience in leading teams through growth or transformation — balancing cultural preservation with operational improvement.
• Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers.
• Skilled in financial management, forecasting, and data-driven performance measurement.
• Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization

Personal Attributes

• Empathetic leader – honors legacy while guiding change with respect and inclusion.
• Operationally disciplined – thrives on structure, accountability, and continuous improvement.
• Strategic thinker – sees the big picture and connects it to daily execution.
• Relationship builder – earns trust internally and externally through integrity and follow-through.
• Culture carrier – balances performance with heart; respects people and process equally.

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