Western Racquet Club, a private, member-owned club in Elm Grove, Wisconsin, is widely recognized as the state’s premier racquets destination. With more than 60 years of history, WRC offers high-quality tennis, paddle, and pickleball programs, complemented by seasonal aquatics, family-friendly events, and dining led by a professional culinary team. Members are drawn to WRC for its welcoming culture, active lifestyle offerings, and strong sense of community.
The Club is seeking a strategic and operationally minded General Manager to lead all aspects of its day-to-day operations. This is a hands-on, visible leadership role responsible for financial oversight, departmental coordination, and ensuring a consistently high-quality member experience. The General Manager will work closely with the Board of Directors to align Club operations with long-range goals, enforce bylaws and policies, and drive organizational accountability.
Successful candidates will bring experience leading a private club or hospitality operation with a significant food & beverage component, along with a strong command of financial planning, people development, and cross-departmental integration. Familiarity with club management software (Northstar preferred), capital project planning, and governance alignment is also key.
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Metrics include: - FILL - On Time Delivery - FLASH & Backorder Cycle Time - Delinquencies - Experience with SAP and Excel - Ability to communicate well with people from different job functions via email and phone - Detail oriented - Ability...
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