Job Title: IT Help Desk Technician
Location: South Jordan, UT 84095
Requirements:
• 2–5 years of IT support experience in a fast-paced environment
• Strong customer service and problem-solving skills
• High school diploma or GED required
• Ability to work independently and under pressure
• Preferred: prior technical support experience and knowledge of enterprise systems and troubleshooting tools
Responsibilities:
• Provide first-level technical support via phone to end users
• Troubleshoot software, hardware, and peripheral issues
• Document incidents accurately in tracking systems
• Collaborate with internal teams and escalate issues as needed
• Deliver excellent customer service to all users
Job Description CSR you will learn to greet customers and answer phones learn to take orders on our POS system and also fold boxes and some light cleaning.
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