Job Description

Dental Office Manager in Nashville, TN

Day-to-day:

A premier private dental practice in Belle Meade is seeking a friendly, hard-working, and organized Office Manager who will serve as the gatekeeper of the practice and contribute to a positive, tight-knit office culture.

The Office Manager’s responsibilities include greeting patients, scheduling appointments, scheduling treatment, verifying insurance, assisting with patient communication, and managing the overall front-office flow to ensure an exceptional patient experience.

To be successful in this role, you should have strong interpersonal skills, be comfortable with computers, and maintain an organized and welcoming front desk. A top-performing Office Manager will help ensure the practice runs smoothly from open to close and will be an essential part of both the first and last impression a patient has during their visit.

Office Manager Responsibilities

• Greeting and welcoming patients to the practice
• Scheduling, rescheduling, and confirming appointments
• Scheduling treatment and helping patients understand next steps
• Verifying insurance and assisting with insurance-related questions
• Collecting payments and discussing financial arrangements when needed
• Preparing patient charts and daily schedules
• Maintaining accurate patient records
• Communicating with patients via phone, email, and PM software
• Performing general office duties such as scanning, emailing, filing, and organizing front desk areas

Requirements

• Strong computer proficiency
• Excellent interpersonal and communication skills
• Reliable, positive attitude with strong work ethic
• Ability to learn quickly and follow established systems
• Prior administrative or customer-facing experience preferred

Nice to Have

• Prior experience as an office manager or dental receptionist
• Experience scheduling patients and verifying insurance
• Experience with patient management software

Benefits

• IRA with 3% match
• 4 weeks of PTO
• Supportive, small team culture
• Patient-focused environment in a highly desirable Belle Meade location
• Flexible and competitive salary depending on experience
• Schedule(Mon & Wed: 7:00 AM – 3:00 PM, Tue & Thu: 7:00 AM – 4:00 PM, occasional Friday: 7:00 AM - 1:00 PM)

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