Remote Customer Service Specialist Job at ForgeFit, Port Saint Lucie, FL

dzROWWlvQkFkZWF3ckhtbE5kODBlMkdhTkE9PQ==
  • ForgeFit
  • Port Saint Lucie, FL

Job Description

Job Title : Remote Customer Service Specialist 
Company: ForgeFit 
Location: Remote (U.S. Based) 
Employment Type: Full-Time 

About ForgeFit 

At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. 

About the Role 

As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. 

What You’ll Do 

  • Respond to customer inquiries via phone, email, and chat with professionalism and care 
  • Help customers with orders, shipping questions, product details, and troubleshooting 
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams 
  • Keep accurate records of customer interactions using CRM 
  • Proactively follow up on customer needs and ensure satisfaction 
  • Maintain up-to-date knowledge of ForgeFit’s product lines and service policies 

What We’re Looking For 

  • 1+ years of experience in a customer service, support, or client-facing role 
  • Strong communication and problem-solving skills 
  • Ability to stay organized and manage multiple priorities 
  • Comfortable using CRM or support tools 
  • A positive attitude and genuine desire to help others 
  • Interest in fitness or familiarity with gym equipment is a plus 

What We Offer 

  • Competitive hourly pay based on experience 
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off 
  • 100% remote work with a collaborative and supportive team 
  • Ongoing training and opportunities for career growth 
  • The chance to support a brand that makes a real impact in the fitness world 

Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together. 

Job Tags

Remote job, Hourly pay, Full time,

Similar Jobs

STAUD

Photo Retoucher & Video Editor Job at STAUD

 ...retouching for e-commerce, campaigns, and social media, while also supporting video editing and post-production for brand storytelling. You'll collaborate closely with photographers, stylists, and the Global Marketing team to ensure all visual assets align with our brand's... 

Propertymate Inc. dba Jome

New Home Sales Consultant (1099) Job at Propertymate Inc. dba Jome

 ...online marketplace dedicated to transforming the new construction home-buying experience. Our cutting-edge platform helps buyers easily...  ...is the perfect place for you to thrive: Why You'll Love Working with Us: Unmatched Market Exposure : Gain access to an online... 

Maxion Corp

Remote Data Entry Clerk Job at Maxion Corp

 ...degree required Supplement your existing job. No need to quit your current job, unless you really hate it. Excellent job for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online.... 

KeyStaff Inc.

Front Desk Receptionist Job at KeyStaff Inc.

 ..., and other courier services. Manage postage and coordinate FedEx shipments for clients. Distribute faxes and ensure timely delivery to appropriate recipients. Process all incoming and outgoing shipments and maintain related records. Order and maintain inventory... 

University of California, San Francisco - School of Medicine

Postdoctoral Researcher Job at University of California, San Francisco - School of Medicine

Postdoctoral fellowship at University of California, San Francisco is available for a highly motivated individual to join the laboratory of Mark R. Looney, MD in the Department of Medicine and the Bakar ImmunoX Institute at the University of California, San Francisco. ...