We offer a wide range of services, including

• Product catalogue and customisation
• Customer support services
• Shipping and Delivery (local and international)
• Return and exchange policies
• Payment options
• Loyalty programs and discounts
• Styling services
• Membership and subscriptions
• Customer reviews and social proof
• Sustainability and ethical shopping
• Social media integration

 Our goal is to provide quality solutions tailored to your specific needs.

You can reach our customer support team via email at customerservices@formaldresses.online, by phone at +44 7947 588869, or through our live chat feature available on the website.

Our business hours are 10am to 6pm from. However, our website is accessible 24/7 for your convenience.

We accept various payment methods, including credit/debit cards, including American Express, PayPal, and Bank Transfer.

Yes, we have a refund and exchange policy. If you’re not satisfied with your purchase, you can return or exchange the item within 7 days. Please visit our “Returns & Exchanges Policies” page for more details.

Shipping times vary depending on your location and the shipping method selected. Typically, orders are processed within 3 business days, and shipping can take anywhere from 5 to 45 days depending on availability.

You can cancel your order within 24 hours of placing it by contacting our customer service team customerservices@formaldresses.online Once the order has been processed or shipped, we may not be able to cancel it, but we can assist with a return or exchange.