Job Description

Seren Specialty Insurance (SEREN) is a boutique program management and insurtech company providing insurance solutions to the specialty liability insurance market. SEREN offers beginning to end policyholder, underwriting, claims management, risk management and distribution services. By providing a platform with a full suite of services we can maximize the use of capital within the insurance industry to our owned and contracted companies.

We are seeking a highly qualified and experienced individual to join our team as a Commercial Trucking Claims Adjuster . The ideal candidate will have a background in commercial auto liability and bodily injury claims, with specific expertise in Trucking or Transportation.

Job Responsibilities:

Claims Management:

• Execute tasks related to the adjustment of commercial auto liability claims, ensuring a thorough and efficient process.
• Handle both Property Damage and Bodily Injury claims with precision and expertise.

Effective Communication:

• Engage in clear and proactive communication with policyholders, third-party investigators, defense firms, and internal claims team members.
• Mitigate claim damages through collaborative and strategic communication.

Client Support:

• Proactively support policyholders with open claims, providing clear and empathetic assistance.
• Foster a positive client experience by addressing inquiries and concerns promptly.
• Collaborate seamlessly with the claims team to maintain a cohesive and efficient workflow.

Qualifications:

• 3+ years of proven expertise in auto liability bodily injury claims adjusting.
• Proficiency in handling auto liability claims, encompassing both Property Damage and Bodily Injury.
• Exceptional communication and negotiation skills to engage effectively with diverse stakeholders.
• In-depth knowledge of industry regulations and standards related to Trucking claims.
• Ability to thrive in an independent, remote work environment.
• Willingness to travel occasionally for industry events, showcasing commitment to continuous professional development.

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