Job Description

LifeStation Senior Living, a leader in emergency response solutions for senior housing, is seeking a results-driven National Installation Manager to lead our growing national installation and service delivery teams. This role is ideal for a proven operator who thrives on execution, owns KPIs like a badge of honor, and is excited to scale field services with precision.

Reporting directly to Senior Executive Leadership, this position will oversee end-to-end operations including system installations, cross-functional project delivery, subcontractor oversight, warehousing and logistics, vendor management, and process optimization for senior living communities across the country.

Key Responsibilities

• Provide strategic leadership to the high-performing Operations team, including managers, coordinators, field technicians, warehouse, support roles, and vendor partners.
• Oversee all phases of system installations—from planning and execution through client onboarding and training.
• Develop project scopes, schedules, and execution plans aligned with organizational goals.
• Identify, contract, and maintain relationships with a national network of subcontractors.
• Drive procurement and logistics operations to ensure just-in-time delivery of hardware and supplies.
• Champion operational excellence through SOPs, compliance, QC, and continuous improvement.
• Collaborate on service case management and support internal projects as needed.
• Drive continuous improvement through operational planning, KPI tracking, and process optimization.
• Act as the primary liaison for operational process management across departments and with key stakeholders.
• Oversee the warehouse; logistics, orders, supplier relationships.

Qualifications

• 10+ years of experience in operations, project management, or service delivery (5+ years in leadership).
• Proven track record in large-scale, multi-site installation or field service execution (IoT or senior living experience is a plus).
• Bachelor’s degree in business management, Operations, or a related field (required). MBA or PMP is a strong plus.
• Demonstrated success in managing large-scale, multi-site projects and operational initiatives including sub-contractor negotiations.
• Strong analytical, strategic thinking, and decision-making abilities.
• Proven leadership capabilities with experience managing direct reports and cross-functional teams.
• Exceptional communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, Word) and project management tools.
• Self-starter with the ability to thrive in a fast-paced, performance-driven environment.

What's In It for You

From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you’d expect. LifeStation is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around, working together to help ensure the safety and security of people across the United States.

Benefits and Perks

• Top pay (salary depending on experience; submit your expectations with your application) and excellent comprehensive benefits package
• Chance to grow by working with an experienced and talented team
• Entrepreneurial work environment with the freedom to get things done
• Make a true impact on our company and products with high-visibility and possibilities for career growth
• Excellent location close to highways and public transportation
• Excellent Comprehensive Insurance Coverage
• 401(k) Retirement Savings Plan & Employer Match
• Company Paid Life Insurance

LifeStation is proud to be an Equal Opportunity Employer. LifeStation provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

The salary for this position is $100,000 – $135,000/yr.

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