Job Description

Retail Store Manager

Full-Time | Eau Claire, WI

About Token

Token Jewelry is a women-founded and led jewelry brand rooted in creativity, craftsmanship, and connection. Our downtown Eau Claire storefront is more than a place to shop—it’s a space where customers are inspired, styled, and celebrated. We’re looking for a leader who can carry that vision forward while building a motivated, customer-centered team.

What You'll Do

The Retail Store Manager oversees the daily operations of our flagship store, bringing energy, organization, and creativity to every aspect of the retail experience. From leading and inspiring our stylists, to curating beautiful merchandising moments, to ensuring seamless operations and exceptional customer service—you’ll play a pivotal role in shaping how customers experience Token.

We’re looking for someone with experience, vision, and problem-solving skills who thrives in a dynamic environment and loves connecting people with jewelry that feels like them.

Responsibilities

• Lead, train, and inspire the retail team to deliver memorable customer experiences.
• Oversee sales floor operations, staff scheduling, and daily management.
• Maintain inventory accuracy, manage stock levels, and coordinate restocking.
• Curate seasonal displays and contribute to the store’s visual storytelling.
• Drive sales by implementing promotions, in-store events, and creative initiatives.
• Ensure the store consistently meets sales goals while reflecting Token’s brand values.
• Serve as a problem solver, collaborator, and culture builder within the team.

What we're looking for

• 2+ years of retail management experience.
• Open availability for days, evenings, and weekends.
• Expertise in visual merchandising and a strong sense of style.
• Proven leadership skills with experience managing and motivating a retail team.
• Passion for jewelry, fashion, and delivering exceptional customer experiences.
• Strong organizational and time management skills; thrives in a fast-paced environment.
• Proficiency with POS and retail management systems.
• Creative thinker who brings fresh ideas and solutions to the table.

Why Join Token

• Competitive pay: $20–$23/hour (based on experience)
• IRA matching, up to 3%
• Paid vacation + sick leave
• Employee discount, up to 50%
• Opportunity to grow with a women-led, values-driven brand

To Apply

Email your cover letter + resume to  stacy@tokenjewelry.com . (edited) 

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