Job Description

Job Title: Sales Executive – Inbound Call Tracking, VoIP & Teams Direct Routing

Company: Dial800 & Kall8

Location: In-office preferred – Mahwah, NJ or Delray Beach, FL

Employment Type: Full-Time

About Dial800 & Kall8

Dial800 and Kall8 are recognized leaders in voice communications and call performance solutions.

• Dial800 delivers advanced toll-free number provisioning, intelligent call tracking, dynamic call routing, and AI-powered post-call analytics—enabling marketing professionals to drive performance and accurately measure ROI.
• Kall8 provides flexible toll-free and local numbers, an online management system with integrated VoIP capabilities, designed to support small to mid-sized businesses and distributed teams.
• Our newest product release, Teams Direct Routing enables organizations of all sizes to connect their voice services directly through Microsoft Teams—streamlining communication and enhancing collaboration within the Microsoft 365 environment.

Position Summary

We are seeking a seasoned Sales Executive to join our team, with a specialization in inbound call tracking and a strong familiarity with the performance marketing or direct response sectors. The ideal candidate will understand how call data informs strategic decision-making and how vanity or memorable phone numbers enhance branding and conversion. Experience with VoIP, UCaaS, or Microsoft Teams Direct Routing is highly desirable and will be a significant advantage in this role.

As regulations limit traditional robocalling, businesses are actively searching for effective, compliant calling strategies—offering a standout opportunity for a results-oriented sales executive to deliver modern voice solutions that drive real impact.

This is a hybrid business development and account growth role, responsible for acquiring new clients and expanding existing relationships across our suite of voice solutions.

Key Responsibilities

• Drive sales across a portfolio that includes call tracking, toll-free numbers, VoIP, and Teams Direct Routing solutions.
• Consult with marketing leaders, agencies, and business owners to demonstrate the value of intelligent routing and post-call analytics.
• Position Kall8’s VoIP and number solutions as scalable, affordable options for SMBs and remote teams.
• Promote the benefits of Teams Direct Routing for companies utilizing Microsoft 365 environments.
• Advise clients on enhancing campaign performance through the use of branded and memorable phone numbers.
• Manage the complete sales cycle—from prospecting and needs assessment to solution presentation, closing, and ongoing account expansion.
• Partner with internal customer success and technical teams to ensure smooth implementation and strong client retention.
• Consistently achieve or exceed individual sales targets and team quotas.

Qualifications

• Minimum of 5 years of experience in a sales role related to inbound call tracking, telecom services, direct response marketing, or VoIP solutions.
• In-depth knowledge of call tracking technologies and their impact on marketing attribution and conversion optimization.
• Understanding of the strategic role of vanity phone numbers in branding and marketing performance.
• Preferred experience with VoIP, UCaaS platforms, or Microsoft Teams Direct Routing.
• Results-driven sales approach with the ability to engage both marketing and IT decision makers.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and virtual collaboration tools.

What We Offer

· Competitive base salary plus uncapped commission

· Internal grown opportunities & emphasis on personal development

· Generous PTO + 9 observed holidays

· Ongoing incentives, teambuilding contests, and bonus opportunities

· Competitive medical, dental, and vision benefits

· 401(k) plan with company variable contribution

· Modern office spaces - Position to work within Mahwah, NJ or Delray Beach, FL offices

If you’re passionate about helping businesses unlock the full potential of voice communications and call analytics, we’d love to connect. Join us in delivering smarter tracking, more efficient routing, and a better communication experience.

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