Job Description

Role: M365 Support Engineer/SharePoint Admin

Duration: 12 Months

Location: 10 Park Plaza, 8th floor Boston, MA 02116

Interview type: Initial contact by video or in person. Final interview in person face to face.

Preferred Certifications:

· Microsoft certifications: M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals.

Required Skills, Experience, Knowledge and Expertise:

SharePoint & Migration:

· 6+ years of experience with SharePoint On-Premises (2019) and SharePoint Online

· Proven track record of large-scale migrations using tools like ShareGate or Microsoft Migration Tool

· Strong knowledge of site collections, permissions, metadata, taxonomy, retention policies, and governance

· Ability to resolve common migration challenges (permissions conflicts, metadata mapping, and broken workflows)

Security & Compliance:

· Expertise in configuring SharePoint Online and Power Platform security

· Tenant/site-level permissions and role management

· Azure AD integration for identity and access

· Security and compliance features (DLP, sensitivity labels, retention)

· Ability to enforce governance and best practices while balancing usability

Power Platform Support:

· Hands-on experience supporting Power Apps, Power Automate, and Dataverse solutions

· Strong troubleshooting skills for app performance, broken flows, and connector permissions

· Knowledge of security roles, environment strategies, and ALM (Application Lifecycle Management)

Automation & Tools:

· Proficiency in PowerShell scripting and PnP provisioning for automation

· Familiarity with Azure DevOps, Git, or TFS for work tracking and deployments

Documentation & Process Skills:

· Skilled at producing Runbooks, SOPs, technical design documents, and knowledge base articles

· Ability to clearly communicate technical guidance to IT staff, vendors, and business partners

Preferred Skills, Experience, Knowledge and Expertise:

· Experience integrating M365 with third-party tools (Adobe Sign, Salesforce, ServiceNow, ArcGIS)

Client is seeking an experienced M365 Support Engineer to join the Applications Operations Group. The candidate will play a key role in leading SharePoint migrations from network drives, Dropbox, and SharePoint 2019 to SharePoint Online and Microsoft Teams, while also providing support for Power Platform apps and maintaining enterprise-level documentation for business-critical applications.

Responsibilities:

· Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps, Power Automate, and Dataverse)

· Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Microsoft Teams

· Develop and maintain migration runbooks, technical documentation, and user guides

· Collaborate with IT teams, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions

· Resolve migration, integration, and performance issues in a timely manner

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